Daikano
New Member
I've played the game extensively in the last three days but this morning while I was typing a comment on the feedback thread, I launched the game and the screen turned black for about 45 seconds and then windows rebooted. This is the first crash I've EVER experienced on this computer. System specs to follow in the event they're needed.
I opened event viewer and perused the system logs. It looks like the following was the culprit:
Log Name: System
Source: nvlddmkm
Date: 9/27/2022 8:25:58 AM
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-MIEE71G3
Description:
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
0000(0000) 00000000 00000000
The message resource is present but the message was not found in the message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">14</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-27T12:25:58.4379010Z" />
<EventRecordID>33409</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="17364" />
<Channel>System</Channel>
<Computer>LAPTOP-MIEE71G3</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Video3</Data>
<Data>0000(0000) 00000000 00000000</Data>
<Binary>0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
--------------------------------------------------------------------
The next event was after the system came up and all the typical startup events and warnings occurred. I don't know how useful this will be without the memory.dmp file. My bandwidth is terrible, and the dump is 1.5GB. I can try to upload it later today if you need it, but we work from home and I can't risk losing voice coms to do the upload at this time.
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 9/27/2022 8:27:14 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-MIEE71G3
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffe30fef8c2060, 0xfffff80243980218, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 684c8bc8-8396-4958-a47e-01e2c023eac2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-27T12:27:14.1211185Z" />
<EventRecordID>33481</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>LAPTOP-MIEE71G3</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xffffe30fef8c2060, 0xfffff80243980218, 0xffffffffc000009a, 0x0000000000000004)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">684c8bc8-8396-4958-a47e-01e2c023eac2</Data>
</EventData>
</Event>
---------------------------------------------
Windows System information output:
OS Name Microsoft Windows 10 Home
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-MIEE71G3
System Manufacturer LENOVO
System Model 82JY
System Type x64-based PC
System SKU LENOVO_MT_82JY_BU_idea_FM_Legion 5 17ACH6H
Processor AMD Ryzen 7 5800H with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date LENOVO GKCN53WW, 2/25/2022
SMBIOS Version 3.3
Embedded Controller Version 1.53
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product LNVNB161216
BaseBoard Version SDK0R32862 WIN
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1806"
User Name LAPTOP-MIEE71G3\***redacted***
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 25.6 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
--------------------------------------
Windows System information output for Display:
Name NVIDIA GeForce RTX 3060 Laptop GPU
PNP Device ID PCI\VEN_10DE&DEV_2560&SUBSYS_3A8117AA&REV_A1\4&2CAE475F&0&0009
Adapter Type NVIDIA GeForce RTX 3060 Laptop GPU, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 3060 Laptop GPU
Adapter RAM (1,048,576) bytes
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll
Driver Version 30.0.15.1236
INF File oem2.inf (Section328 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 144 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xD10FFFFF
Memory Address 0x0000-0x1FFFFFF
I/O Port 0x00003000-0x00003FFF
IRQ Channel IRQ 4294967251
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVLT.INF_AMD64_DA008533BB297082\NVLDDMKM.SYS (30.0.15.1236, 40.36 MB (42,317,368 bytes), 8/22/2022 8:02 PM)
I opened event viewer and perused the system logs. It looks like the following was the culprit:
Log Name: System
Source: nvlddmkm
Date: 9/27/2022 8:25:58 AM
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-MIEE71G3
Description:
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
0000(0000) 00000000 00000000
The message resource is present but the message was not found in the message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">14</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-27T12:25:58.4379010Z" />
<EventRecordID>33409</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="17364" />
<Channel>System</Channel>
<Computer>LAPTOP-MIEE71G3</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Video3</Data>
<Data>0000(0000) 00000000 00000000</Data>
<Binary>0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
--------------------------------------------------------------------
The next event was after the system came up and all the typical startup events and warnings occurred. I don't know how useful this will be without the memory.dmp file. My bandwidth is terrible, and the dump is 1.5GB. I can try to upload it later today if you need it, but we work from home and I can't risk losing voice coms to do the upload at this time.
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 9/27/2022 8:27:14 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-MIEE71G3
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffe30fef8c2060, 0xfffff80243980218, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 684c8bc8-8396-4958-a47e-01e2c023eac2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-27T12:27:14.1211185Z" />
<EventRecordID>33481</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>LAPTOP-MIEE71G3</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xffffe30fef8c2060, 0xfffff80243980218, 0xffffffffc000009a, 0x0000000000000004)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">684c8bc8-8396-4958-a47e-01e2c023eac2</Data>
</EventData>
</Event>
---------------------------------------------
Windows System information output:
OS Name Microsoft Windows 10 Home
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-MIEE71G3
System Manufacturer LENOVO
System Model 82JY
System Type x64-based PC
System SKU LENOVO_MT_82JY_BU_idea_FM_Legion 5 17ACH6H
Processor AMD Ryzen 7 5800H with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date LENOVO GKCN53WW, 2/25/2022
SMBIOS Version 3.3
Embedded Controller Version 1.53
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product LNVNB161216
BaseBoard Version SDK0R32862 WIN
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1806"
User Name LAPTOP-MIEE71G3\***redacted***
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 25.6 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
--------------------------------------
Windows System information output for Display:
Name NVIDIA GeForce RTX 3060 Laptop GPU
PNP Device ID PCI\VEN_10DE&DEV_2560&SUBSYS_3A8117AA&REV_A1\4&2CAE475F&0&0009
Adapter Type NVIDIA GeForce RTX 3060 Laptop GPU, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 3060 Laptop GPU
Adapter RAM (1,048,576) bytes
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_da008533bb297082\nvldumdx.dll
Driver Version 30.0.15.1236
INF File oem2.inf (Section328 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 144 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xD10FFFFF
Memory Address 0x0000-0x1FFFFFF
I/O Port 0x00003000-0x00003FFF
IRQ Channel IRQ 4294967251
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVLT.INF_AMD64_DA008533BB297082\NVLDDMKM.SYS (30.0.15.1236, 40.36 MB (42,317,368 bytes), 8/22/2022 8:02 PM)